Privacy Policy
At Radhya Riti, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or shop on our website. By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
Name,
Contact details, including email address and phone number,
Shipping and billing address,
Demographic information such as postcode, preferences, and interests,
Information related to customer surveys, promotions, or feedback,
Any other information you voluntarily provide while shopping or contacting us.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders,
Communicate order updates, offers, or important service information,
Improve our products, services, and website experience,
Respond to customer queries and support requests,
Conduct internal analysis, surveys, and marketing (only with consent where required).
3. Sharing of Personal Information
We respect your privacy and do not sell or trade your personal information.
Your information may be shared only with trusted third-party service providers who assist us in operating our website and fulfilling your orders, such as:
Payment gateway providers, Shipping and logistics partners,
Website hosting and analytics services.
These service providers are obligated to use your information solely for providing services to Radhya Riti and to keep it confidential.
4. Data Security
We are committed to ensuring that your information is secure. We use reasonable administrative and technical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies
Cookies are small files placed on your device to help us understand website traffic and enhance your browsing experience.
We use cookies to:
Analyze website usage and performance,
Remember your preferences,
Improve website functionality and user experience.
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
6. Your Choices & Rights
You have the right to:
Request access to the personal information we hold about you,
Request correction or deletion of your personal data,
Opt out of promotional communications at any time.
To exercise these rights, please contact us through the details provided on our website.
7. Policy Updates
Radhya Riti may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website will be considered acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through our official contact details available on the website.
